Tag Archive for 'blackberry'

RIM Shares Hammered, Despite Healthy Profits

Fighting Apple comes with a heavy cost. Research in Motion, the Canadian maker of the popular BlackBerry devices, continues to sign up new subscribers at an impressive clip, even in the face of growing competition from Apple’s snazzy iPhone and other devices. But in a first-quarter earnings report on June 25, the company disappointed investors by saying it would sacrifice profits in the short term to improve its competitive position in the future. Its stock plummeted 12 percent on June 26, as the overall stock market slid.

On the surface, RIM’s earnings appeared plenty impressive. The company reported revenues of $2.24 billion, up 107 percent from the year-earlier period. And it generated $483 million in net income, or 84 percent a share, compared with net income of $223 million in the same quarter last year, or 39 percent a share. It also said that wireless operators added 2.3 million new BlackBerry subscribers in the quarter, bringing its industry-leading total in the smartphone market to more than 16 million subscribers.

‘A Land-grab Game’

But RIM fell short of the financial community’s high expectations. Analysts were expecting the company to report $2.27 billion in revenue, and 85 percent a share in net income, according to a poll by Thomson Financial. Profits were light because operating expenses came in higher than expected. RIM is ramping up its investments to capture more market share, with operating costs rising 22 percent, instead of the expected 17 percent.

“The quarter was good but it wasn’t better than expected,” says Ken Smith, senior portfolio manager of Munder Capital Management, which owned 90,000 shares of RIM as of the end of March. “There was no positive surprise.”

On a conference call following the announcement, analysts expressed concern about RIM’s growing expenses. The company attributed the rise to an increase in prices of components…

Hey, Is This Site Down? The Toll of the Shaky Web

Alex Payne, a 24-year-old Internet engineer, has devised a way to answer a commonly asked question of the digital age: Is my favorite Web site working today?

In March, on a whim, Payne created downforeveryoneorjustme.com, as in “Down for everyone, or just me?” It lets visitors type in a Web address and see whether a site is generally inaccessible, or whether the problem is on their end.

“I had seen that question posed so often,” said Payne, who perhaps not coincidentally works at Twitter, a Web messaging service that is itself known for frequent downtime. “Technology companies have branded the Internet as a place that is always on and where information is always available. People are disappointed and looking for answers when it turns out not to be true.”

There is plenty of disappointment to go around these days. Such technology stalwarts as Yahoo, Skype and Research In Motion, the company behind the BlackBerry, have all suffered embarrassing technical snafus in the past few months.

Three weeks ago, a surge of visitors to Payne’s site began asking about the normally impervious Amazon.com. That site was ultimately down for several hours over two business days, and Amazon, by some estimates, lost more than $1 million an hour in sales.

The Web, like any technology or communications medium, has always been susceptible to unforeseen hiccups. Particularly in the early days of the Web, sites like eBay and Schwab.com regularly went dark. But since fewer people used the Internet back then, the stakes were much lower. But the Web is now an irreplaceable part of daily life, and Internet companies have plans to make us even more dependent on it.

The companies are promoting the idea of conducting their business and relationships in the “cloud” — a set of interlinked, geographically dispersed and theoretically disaster-proof servers housed in…

Blackberry Bold hands-on

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Blackberry Bold hands-on

We had a chance to play with Research In Motion’s upcoming BlackBerry Bold handset tonight, and we came away happily impressed. To start things off, the keyboard felt easy enough to use, at least easier than the 8830 we’re often forced to use for work email. Gone are the sharp protrusions, replaced with a nice flat surface upon which to click.

Of note was the Bold’s user interface. Menus are clean and easy to read (despite some strange icon choices, see below), and response time is about as quick as one could hope, especially compared to other phones out there that seem to struggle with their operating systems.

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Blackberry Bold release date delayed?

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According to reports crossing the wires this morning, Research In Motion is expected to delay the release of its next-gen BlackBerry Bold. The Boy Genius is claiming that software issues, battery life problems, and overheating are causing the hold-up, which will move the street date back to mid-August as opposed to the presumed July release on AT&T. There’s been no confirmation from RIM on the news, but that’s not stopping analysts from predicting the move will lower the company’s second quarter earnings outlook. We’re pretty sure it’ll make businessmen with twitchy thumbs none-too-happy as well.

[Thanks, Sam]

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Business Travelers Lighten Up on Technology

Charles Emnett recently took a leap of technological faith — he left his laptop at home on a business trip.

The health care consultant from Spring Hill, Fla., now uses his Treo smartphone to manage e-mail and calls, and handle basic document and spreadsheet work. He loads files that he needs on a flash drive that can be plugged into a PC at a client’s office or the hotel business center.

“Five days a week on the road is a short week for me. That schedule provides a lot of motivation for me to pack efficiently,” he says. “Giving up the laptop was a liberating experience. To be honest, I was a little hesitant to do it, but I really don’t think that I would go back.”

Even if they’re not embracing such dramatic changes, other business travelers are expressing similar sentiments, as the new advances in mobile computing rapidly change their work habits. The industry’s latest products aimed at the road warrior are being eagerly snapped up by savvy consumers who want to replicate the office experience while zipping through airports and rental car counters.

Major computer manufacturers, including Apple, Lenovo and Hewlett-Packard, have recently introduced ultrathin laptops, which are arguably the most competitive sector in the PC business. The snazziest smartphones, such as Apple’s iPhone and the BlackBerry 8800, provide real-time corporate e-mail, full Internet browsing and office productivity software, while also working as a GPS navigation device and digital camera. Meanwhile, wireless cell networks’ ability to handle streaming data have improved so dramatically in the last six months that many travelers are forgoing the often annoying task of sniffing for Wi-Fi signals.

“Everything’s getting smaller, and everything’s more powerful,” says Norm Rose, who runs Travel Tech Consulting. “Everyone has a mobile device. And it’s just the tip of what’s happening. You’re going…

Blackberry Kickstart can’t avoid paps, gets photographed yet again

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Seriously, RIM, at this point you might as well just announce the Kickstart flip phone and let us officially request something more than EDGE data, because this thing isn’t exactly under wraps any more. The latest set of photos by our pal Mr. Blurrycam don’t really reveal anything we didn’t know apart from confirming that the Kickstart is still something of an ungainly beast — especially when set down next to the Bold. Oh, and there’s the first picture we’ve seen of the front 160 x 128 LCD display and 2 megapixel camera. Yeah, it looks like just every other flip phone with an external display and a camera — but if you’re a Berryman (or Berrylady), there’s a couple more shots at the read link to keep you warm until this thing finally hits.

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Motorola prepping “last stand” 8 megapixel phone?

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While our homeboy Boy Genius may not be quite as well-known for his Moto scoopage as he is for his streak of RIM leaks, we’re totally intrigued by his report today that Moto is working on an 8 megapixel phone code named “Dark Project” that’s being internally described as the company’s “last stand.” The unit is said to feature an NVIDIA-sourced chipset for video and 3G graphics (Tegra, perhaps?), an integrated GPS chip, and “probably” running “UIQ 4.0 or higher.” It’s not confirmed whether it’ll have a touchscreen or what the final form factor will be, but release is set for October, and BGR says that if it’s a flop the Moto brass will give up and sell the company off. That’s a lot of pressure — but with Moto’s struggles lately, we can’t say there’s much to lose by betting the company.

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Enterprise Mobility Means Changes in the Cabling Industry

Fiber to the desktop, Wi-Fi networks and copper prices affect plans. “The enterprise network is undergoing a major shift in emphasis that impacts cabling,” according to Jim Hayes of the Fiber Optic Association, the international non-profit professional society for the fiber-optic industry that develops educational programs and certifies fiber-optic technicians.

“Users expect mobility, demonstrated by the sales of laptops exceeding desktop computers and the popularity of mobile platforms like the BlackBerry and iPhone. Wireless has had growing pains, but with the advent of 802.11n, better cell phone data systems and the likelihood of success for WiMAX, users now have adequate wireless bandwidth practically everywhere and are not crazy about being tethered to a patch cord.

“The network of the future is certainly not recabling every couple of years with another UTP upgrade,” he adds. “If 10-Gigabit Ethernet needs to be delivered to the desk, it’s probably going to be on fiber, not just for the bandwidth, but also for the lower power consumption. But I’m betting on more mobile applications, with a backbone of fiber connecting wireless access points. That’s how cell phone networks are built, as well as many metro Wi-Fi networks.”

With most large enterprises already depending on fiber backbones, adding adequate wireless access is easy, and, of course, upgrades are simply a matter of replacing wireless access-point hardware.

Zone cabling with fiber to the zone hub is the first step to fiber to the desktop (FTTD). Fiber has been a crucial part of the campus and riser solution for years; now, fiber is reaching the horizontal plane in the structure with a host of economic and functional benefits.

Currently, plenum-approved communications cable dominates new building installs in the United States. Return-air plenum design is still less expensive than ducting feed-and-return HVAC. That brings up another area of concern: supply.

Copper continues to be…

Video: Mossberg reviews, likes Aircell’s Gogo in-flight WiFi

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His preeminence, oh lordship, oh liege, (uh hem) Walt Mossberg, just returned from a US test flight on a small business jet equipped with Aircell’s new Gogo WiFi service. He tested multiple devices including Dell and Apple laptops, a Blackberry, iPhone, and WinMo-based cell and found them to all perform flawlessly, albeit, at speeds ranging from 266Kbps to about 1.4Mbps. Typical speeds clocked in at 500Kbps to 600Kbps — upload speeds were a more modest 250Kbps to 300Kbps. Aircell promises a similar experience on large commercial planes with multiple connected devices. These speeds were good enough for Walt to surf the Web and check email (both prioritized on Gogo’s network) as he would in the office but not quite fast enough to deliver smooth video streaming. Fortunately, (or unfortunately depending upon your opinion) the service blocks all VoIP services like Skype. Gogo WiFi will cost $12.95 for flights of three hours or longer, and $9.95 for shorter trips — free for limited access to AA’s website, Frommer’s online travel guides, and select articles from The Wall Street Journal. It’s scheduled to launch next month on American Airline flights between New York and LA, San Francisco, and Miami — it will then head to Virgin America and other airlines if things go well. See Walt’s head talk from the bowels of embedded video after the break.

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Consumers Win as Wireless Plans Get Cheaper

Sprint Nextel and Verizon are rolling out new, more consumer-friendly calling plans, reflecting the hyper-competitive state of wireless.

Starting Monday, Sprint will begin offering a new “share” plan that offers 3,000 voice minutes and a bounty of add-ons for $169.99 a month for two lines. Additional lines cost $19.99 each.

In addition to the 50 hours of calling time, subscribers will receive: unlimited messaging and e-mail, unlimited access to the mobile Web, 50 streaming music channels, 25-plus live TV channels, on-demand TV — clips as well as full-length TV shows — and unlimited GPS navigation. For sports fans, there’s also unlimited access to NFL Mobile and NASCAR Sprint Cup Mobile. BlackBerry users also qualify for this plan.

Cheaper plans with fewer services start at $69.99 a month. Depending on the plan, lines can be added for as little as $9.99 a month.

For a family of three, the $169.99 plan represents a $45 savings off Sprint’s prior plans, says Walter Piecyk, a telecom analyst at Pali Research. The savings is $60 compared with Verizon and $45 compared with AT&T wireless. The latter don’t offer GPS navigation or BlackBerry options, he notes.

With prices for gas, food and other necessities rising, Piecyk says Sprint’s approach is pitch-perfect.

“If you can save somebody $50 to $60 on a rate plan, they’re going to switch,” he predicts.

Sprint has been struggling with a string of operational problems related to the Nextel merger. Piecyk says most consumers don’t care about that — but they do care an awful lot about saving money.

“If you cut the price enough, that moves customers,” he says.

Verizon, on the cusp of becoming the USA’s No.1 wireless carrier, thanks to its proposed acquisition of Alltel, is also turning up the marketing heat.

Next week, Verizon plans to start offering discounts of $8 to $21 a month to people…